ADI Alarms

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Common Requests

Have a question? Please review our FAQs here.

How do I get started with Alarm.com?
Alarm.com technology is exclusively sold, set up and supported by a nationwide network of authorized service providers. To get your system installed, contact an authorized service provider in your area.
How do I find my current service provider's contact information?
You can find your service provider's contact information in your welcome materials, on your monthly bill, or by checking your account portal on the Alarm.com website.
When do I contact Alarm.com vs. my service provider?
Contact your service provider for billing, technical support, and service-related questions. Contact Alarm.com for general inquiries about our products and services or to become a service provider.
Have a question regarding two-factor authentication?
Two-factor authentication adds an extra layer of security to your account. If you need help enabling or managing 2FA, please contact your service provider or visit our help center.
I need help logging in.
If you're having trouble logging in, you can use the "Forgot Password" link on the login page to reset your password. If you continue to have issues, please contact your service provider.
How do I become an Alarm.com service provider?
If you're interested in becoming an Alarm.com service provider, please visit our partner page or contact our business development team. We work with security companies of all sizes across the country.
Contact Us
For general inquiries, please fill out our contact form or reach out to our headquarters using the information provided below.
Alarm.com Headquarters Building

Alarm.com Headquarters

Address 8281 Greensboro Drive, Suite 100
Tysons, VA 22102
METRO Accessible from Greensboro and Tysons Corner Stations

How do I get started?

Alarm.com technology is exclusively sold, set up and supported by a nationwide network of authorized service providers. To get your system installed, contact an authorized service provider.